All our care staff are either working towards, or already have, a Scottish Vocational Qualification Level 2 (SVQ2) as a minimum. Queen’s House care staff are actively encouraged to undertake a planned and financially supported programme of training to equip them with the necessary knowledge and skills to implement holistic care for each resident on an individual basis. To assist in this process, we have our own trained assessors who guide SVQ trainees through their SVQ courses.

The home’s Management Team work under the guidance of the Queen’s House Board of Trustees, a voluntary group who make regular visits to the home and see the home’s role as being very much part of the local community.